Privacy Policy

1. Introduction

This Privacy Policy explains how NRIinvestIndia.com, c/o NRI ASSISTANCE AND CONSULTING SERVICES collects and uses personal information when you visit our website or use our services.

We respect your privacy and we only use your details for service-related purposes.

2. Information We Collect

• Your name, email address, phone number, country of residence
• Documents required for your case (such as passport, PAN details, OCI documents)
• Payment-related information (handled securely by payment gateways like PayU)
• Basic website usage data (IP address, browser type) for analytics and security

3. How We Use Your Information

We use your data only to:

• Provide the service you requested (PAN, OCI, Tax filing, 15CA etc.)
• Communicate with you through email, phone, and WhatsApp
• Share status updates and document requirements
• Keep basic service records for compliance and support

We do not share your details with anyone except for completing your work on government portals.

4. Data Protection

We store your personal information in a secure manner. Only authorized team members working on your case can access your documents and details.

Sensitive documents are deleted from our systems once the work is fully completed, or within a reasonable period.

5. Communication Consent

By using our services, you agree to receive service-related messages from us via email, phone, and WhatsApp.

You can request that we stop sending communication once your case is complete.

6. Use of Government and Third-Party Portals

Many NRI services require submission on official portals such as Income Tax, NSDL, UTIITSL, VFS, or Indian consulate websites. We may upload your documents and details only after you confirm and approve them.

We are not responsible for any technical issues or processing delays on external websites.

7. Cookies & Analytics

Our website may use cookies or basic analytics tools to improve page performance and give a better browsing experience. You may disable cookies from your browser settings.

8. Data Retention Rule

We keep your data only as long as needed to complete your service and for basic administrative records. After that, it is deleted safely.

9. Policy Updates

This Privacy Policy may change from time to time. When it changes, we will update the “Effective date” at the top of this page.

We request you to check this page whenever needed.

10. Contact us in case you have any questions relating to our privacy policy.